There’s gold in the busywork.

Missed calls. Quotes nobody followed up.
Hours your best people lose to paperwork.
In one week, HVG finds where your business leaks money and shows you what fixing it is worth.

For owner-run service businesses. No IT team needed on your side.

Book a 30-minute call

One-week diagnostic

On the call, you name a task. If a week is worth it, Glenn will say so.

If by day two Glenn doesn’t see anything worth your money, he’ll tell you and you stop. No charge.

A week of paperwork, turned into one page.
Led by Glenn Hernandez10+ years in analytics and AIMiami, FloridaEnglish y español

Know the number.

Put in your own numbers. Most owners have never added this up.

A year, that task costs$47,520Assumes 1 in 10 of those would say yes if someone called back.

Finding the fix takes one week.

One week. One page.

For five days, Glenn works from your records and your people: a morning out on a job, an hour with whoever answers the phone, and your quotes, calls and invoices.

Sample
HVG DiagnosticA made-up home service company, 9 people

Quotes nobody followed up and retyped invoices cost about $46,000 a year.

130quotes a year with no follow-up
$46,000a year
8 hoursa week retyping
What we found
  1. Half of quotes got no follow-up after they were sent. That’s about 130 quotes a year.
  2. About 6 calls a week after 4 p.m. went unanswered, with no text back. Not counted in the total.
  3. The office manager retypes every accepted quote into an invoice: about 8 hours a week.
What it’s costing
Quotes with no follow-up130 × 1 in 10 won back × $2,800about $36,400 a year
Retyping quotes8 hours × $25 × 48 weeksabout $9,600 a year
Totalabout $46,000 a year
The fix
Every quote gets three follow-ups by text until the customer says yes or no. Missed calls get a text back within two minutes. Accepted quotes turn into invoices without retyping. All in the software they already pay for.
The cost of the fix
Fixed price, agreed before work starts.
Recommendation: build it.
Download a sample page PDF

Then it’s your call.

You keep the page, whatever you decide.

Leave it

Some fixes aren’t worth it yet. The page says which.

Fix it yourself

The page is specific enough to hand to your team.

Have it built

Every fix gets a fixed price before work starts, and you can say no.

Built and running.

Three problems Glenn has solved.

A regional property and casualty insurer, about 200 people. Glenn was lead analytics consultant.

A quoting tool that never got the number wrong

Senior adjusters priced injury claims with a calculator Glenn built. It was fast, and the error rate went to zero.

Our senior adjusters spent hours a day on calculations. Glenn built the tool, and they went back to doing more value-add work.

Senior claims director
Read the story

Senior adjusters priced injury claims by hand, against rules too tangled to keep straight. Glenn built a calculator with every rule in it, so each claim was priced the same way every time. The error rate went to zero, and the adjusters went back to adjusting.

A consumer subscription company. Glenn built it end to end.

Personal every week, right every time.

Made-up answers dropped to near zero.

Every number in the report is right. That was the part we were most worried about with AI.

Founder
Read the story

A product that writes each customer a personal weekly report. One wrong number and the customer stops trusting all of it. So a math engine calculates every figure, and AI never touches the numbers. AI does what it’s good at: reading the context and writing the report around them. A final check reruns any step that fails.

Florida criminal defense, for solo and small firms. Glenn built and runs it.

Legal research that shows its sources.

Every answer traced to a court opinion.

When I ask a question, I get the cases behind the answer. I can check every one and pull up the official opinion to read it myself.

Criminal defense attorney
Read the story

It searches more than 125,000 court opinions, draws out the legal principles, and cites each one. A second step checks every claim against its source and drops what it can’t match.

Want to talk to a past client first? Ask on the call, and Glenn will connect you.

Book a 30-minute call
Glenn Hernandez

For more than ten years I’ve built data and AI tools for companies of every size. The pattern is always the same. The money isn’t in some big transformation. It’s in one task your best people repeat every week, the one everyone has learned to live with.

That’s what the diagnostic finds. One week, one task, one page with the real number. If by day two I don’t see anything worth your money, I’ll tell you and we stop. No charge.

I only take a few clients at a time, because this work needs my full attention. If a task is already coming to mind, let’s talk.

Glenn Hernandez, Founder
MS, Business Statistics, University of Miami

Where is your business leaking money?

Thirty minutes with Glenn. No pitch deck, no follow-up campaign.

Book a 30-minute call
Hernandez Venture Group LLC, Miami, FloridaDesigned and built by HVG.